Terms & Conditions

Last updated: December 2025

1. About Smart Elevation

Smart Elevation is a New Zealand–based business providing snow study kit items and field notebooks. By using this website or placing an order, you agree to these terms.

2. Pricing & Payments

All prices are listed in NZD unless stated otherwise. All relevant NZ taxes are included in the price. You can change the currency you view prices in on this website, however your payment will be converted to NZD at the exchange rate determined by Stripe as our payment portal manager. 
Payments are processed securely through our payment provider.
We reserve the right to update prices at any time.

3. Shipping

Shipping timeframes, costs, and international delivery details are outlined in our Shipping Policy.
Once an order is shipped, delivery times are outside our control.

4. Returns & Refunds

Our Refund Policy explains when refunds or replacements are available and how to request one.

5. Product Information

We aim to provide accurate product descriptions.
Because our products are used in outdoor and alpine environments, users are responsible for using them safely and appropriately.

6. International Orders

International customers are responsible for any taxes, duties, or import fees charged by their country. 

7. Intellectual Property

All content on this website — including text, images, branding, and product designs — belongs to Smart Elevation.
You may not copy or reproduce it without permission.

8. Limitation of Liability

We are not liable for any loss, damage, or injury resulting from the use or misuse of our products or website.
Our products are tools, not safety guarantees.

9. Changes to These Terms

We may update these terms from time to time. The latest version will always be available on this page.

10. Contact Us

For questions about these terms, contact us.