Privacy Policy

Last updated: December 2025

Smart Elevation (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information in three ways:

Information you give us

Name
Email address
Shipping address
Payment details (processed securely by our payment provider — we never see your full card number)
Any messages or enquiries you send us

Information collected automatically

When you browse our site, we may collect:

IP address
Device type
Pages viewed
How you found our site
This helps us improve our website and understand what people are interested in.

Information from third‑party tools

If you use features like:

Email sign‑ups
Analytics (e.g., Google Analytics)
Social media links
These services may collect data according to their own privacy policies.

2. How We Use Your Information

We use your information to:

Process and ship your orders
Communicate with you about your purchase
Respond to enquiries
Improve our website and products
Send optional marketing emails (only if you opt in)

We do not sell your information to anyone.

3. Sharing Your Information

We only share your information with trusted service providers who help us run our business, such as:

Payment processors
Shipping and courier companies
Website hosting and analytics tools

These providers only receive the information needed to perform their services.

4. Cookies

Our website uses cookies to:

Remember your preferences
Improve site performance
Understand how visitors use our site

You can disable cookies in your browser settings if you prefer.

5. Your Rights

If you live in New Zealand, you have the right to:

Access the personal information we hold about you
Ask us to correct or delete your information
Opt out of marketing at any time

To do this, email us at [your email].

6. Data Security

We take reasonable steps to keep your information safe, including secure hosting and encrypted payment processing.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this policy or your data, contact us through this site.